Privacy Policy

What this policy covers

This policy covers Preferred Plumber Company and this website. It explains what the site collects, why, who it goes to and what you can ask us to do about it.

It is written to be read rather than to be technically unchallengeable. If something here is unclear, ask us on the phone.

What you give us deliberately

Nothing, through this website. There is no contact form, no newsletter box, no chat widget and no account to create, so there is no field anywhere on this site that sends us your information.

If you call the number, you tell us what you choose to tell us, and we use it to answer the question and to carry out work if you ask us to. That is the whole purpose. Your phone number reaching us on a call is handled by our telephone provider in the ordinary way.

What is collected automatically

Standard web server information: the pages requested, the time, a referring address and general technical details about your browser.

This site is configured so that no third party analytics, advertising or social script loads unless a measurement id has been configured for it AND you have given consent. At the time of publication no such id is configured, so the site currently requests no third party scripts at all and there is nothing to consent to. If that changes, a consent banner appears before any such script loads, and declining leaves the site working exactly the same.

Cookies and your choices

No advertising or analytics cookie is set without your consent. If analytics is enabled in future, you can decline it on the banner, and the Your Privacy Choices link in the footer lets you change your mind later.

Your browser also lets you block or delete cookies for any site, including this one.

Who we share information with

We do not sell your information and we do not add you to a marketing list.

Because the site collects nothing from you directly, there is nothing from this website to share. What you tell us on a call is handled by us in order to answer it, and passes through the telephone and hosting providers we use to run the business, who process it on our behalf rather than for their own purposes.

We may disclose information where the law requires it.

How long we keep it

Call records and job details are kept as long as needed to answer the question and to keep a record of work done, then disposed of. Server logs for this website are kept for a short operational period.

Your rights and how to use them

You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted.

No public email address is published on this site, because no verified address exists for this brand yet. To make a request, call the phone number on this site and say that it is a privacy request. When a published inbox exists, it will be added here.

Children

This site is not directed at children and we do not knowingly collect information from them.

Changes to this policy

If this policy changes, the revised version appears on this page. Material changes will be obvious rather than buried.